Real Service Pledge™
At 247electrical, there is one thing we all share in common – a passion for providing impeccable customer service. It’s the foundation of all we do, every single day. That's why we've all got together and devised the 247electrical ‘Real Service Pledge™’.
Provide you with Impeccable Customer Service
- Real people, providing you with Real Service. Our very own enthusiastic team, not overseas call-centre staff.
- Fast emails & telephone responses. We’ll usually get back to within the hour and rarely over 24 hours.
- We’ll contact you a few days after you receive your goods simply to check everything is ok.
- Real Service Reviews™. You tell us what you think and we’ll show the results to everyone else.
- Delivery speed & convenience to suit your lifestyle. You select the day and we’ll make sure it’s there on time.
- Packaging. Minimal enough to protect the environment, enough to ensure your goods arrive in one piece.
- Easy Returns. Whatever the reason, our dedicated returns department will ease the burden for you.
- Fast emails & telephone responses. We’ll usually get back to within the hour and rarely over 24 hours.
- We’ll contact you a few days after you receive your goods simply to check everything is ok.
- Real Service Reviews™. You tell us what you think and we’ll show the results to everyone else.
- Delivery speed & convenience to suit your lifestyle. You select the day and we’ll make sure it’s there on time.
- Packaging. Minimal enough to protect the environment, enough to ensure your goods arrive in one piece.
- Easy Returns. Whatever the reason, our dedicated returns department will ease the burden for you.
Vast Product Selection & Incredible Value
- 30,000 product lines and growing, and we're aiming for 100,000 products as soon as we can.
- We're confident our prices are cheaper than our major competitors so we'll displasy their prices on most products.
- Don’t be surprised if we send you free stuff – simply because we like to.
Real Shopping Experience
- We'll provide you with Real reviews from Real customers, so you don’t just have to take our word for it,
- Payment options to suit you, by phone, card, Paypal, Amazon and Google Checkout – the choice is yours.
We hope you enjoy our fresh approach to online shopping and if you have any suggestions, please let us know.
Thanks for reading.
All the 247electrical team
